Terms & Conditions

Welcome to Ehumu.com. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase or using our services.

1. General Use

• By using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian to use our services.
• All information provided on this site, including product descriptions, pricing, and availability, is subject to change without notice.

2. Product Information

• We strive to provide accurate and up-to-date information on our products. However, we do not warrant that product descriptions, images, or other content on the site are completely error-free, accurate, or current.
• If you receive a product that is not as described, your sole remedy is to return it in unused condition.

3. Pricing and Payments

• All prices listed on our website are in South African Rand (ZAR) and are inclusive of VAT unless otherwise stated.
• We reserve the right to modify the pricing of products at any time without prior notice.
• Payment must be made at the time of placing an order, and we accept various payment methods as specified on our website.
• All payments are subject to validation checks and authorization by the payment service provider.

4. Shipping and Delivery

• We aim to deliver products within the estimated delivery times provided, but delivery times are not guaranteed.
• Shipping costs are calculated at checkout and depend on the delivery location and the weight/size of the order.
• We are not responsible for any delays in delivery caused by external factors such as customs, courier delays, or other unforeseeable events.

5. Returns and Refunds

• You may return products within a specified period after receiving them, as outlined in our Returns Policy.
• Returned products must be in their original condition, unused, and with all original packaging.
• Refunds will be processed using the original payment method, minus any shipping costs, within a reasonable period after we receive the returned product.
• Some products may not be eligible for returns, including but not limited to custom orders, perishable goods, and clearance items.

6. Intellectual Property

• All content on this website, including text, graphics, logos, images, and software, is the property of Ehumu.com or its content suppliers and is protected by South African and international copyright laws.
• You may not reproduce, distribute, or use any content from this website without our explicit permission.

7. Limitation of Liability

• Ehumu.com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or services.
• Our liability for any product purchased through our website is strictly limited to the purchase price of that product.